Make goals that are challenging yet can realistically be achieved. It can be as simple as purchasing a spiral notebook and writing out your ten goals at the beginning of each day. Knowing what areas you excel in and which need development is very useful in your personal and professional life. A few questions you should develop before laying out a specific plan of action are: After answering those questions, you can create a personal plan that contains a few key components. Set goals that empower you to contribute as a team member to the overall functioning of the organization. Keep the phone numbers organized on a Rolodex or appropriate computer program. Looking for a personal development plan template to jumpstart your goals? All developmental actions have to be aligned with the Company's strategy. Whether you're taking on this task as part of an annual review or simply trying . Thinking before you act is critical to developing a strong amount of personal improvement. Some objective for a receptionist might be better office management skills, learning how to deal with the public . Setting goals and gathering peer support are essential ingredients of a successful personal development plan, says Fiona Tasker. Knowing that it takes four to five years to earn a Ph.D. in business lets you know how long it will likely take you. Pick an end date by which you want to achieve your goal. You will learn everything you need in order to know how to take the shortest, fastest route possible to your destination. Receptionists have specific goals they must meet to be successful. Realization of your dreams and aspirations. It just means you need to adapt, and this is where a tracker can help you determine if its time to pivot. Did you know you can make your dreams and aspirations a reality by focusing on your own individual personal development plan? #speakTME a. This helps you to understand your career goals by helping you . Follow this template for writing a personal development plan to get started in achieving your goals. 2023 Oldtown Publishing LLC 479 State Route 17 N Next, the five-year plan contains the baby steps you need to take in order to reach your life goals. Expanding your network, knowledge base and financial status will also allow you to help others do the same, further increasing your personal power and opportunities for personal development and growth. This template is unnumbered, so you are free to list as many goals as you want. Creating a clear and actionable PDP . Another possibility is to limit distractions in order to optimize your time spent working. (You might want to check out this post for examples of short-term goals.). Create an inventory system to better track supplies so you can reorder before staff run out of pens, tablets and printer cartridges. Greetings, you have reached Adventure Travel! The lowest 10 percent earned less than $10.16, and the highest 10 percent earned more than $20.86. This approach allows you to better focus on each work assignment and increase your efficiency. Increase customer response rate to 100%. Dependability. Dr. Dpwds writing experience includes published research, training materials and hundreds of practical online articles. Deciding what you want is not only the first step in planning, its also the hardest. Write actions that you need to take in order to achieve your goal. It helps you achieve goals, develop good habits, and maintain a healthy lifestyle. Personable with warm and friendly demeanor seeking for a Receptionist position in Western Dental. Beginning your day early and investing your first hour in yourself will make a tremendous difference in the way you feel, and you will begin to see positive results in your day. 16. People are often so happy to help you, more than you might realise. Being truthful about where you currently stand is the first step to moving forward. This course for receptionists and other staff at the front desk will: Give clear guidelines for presenting a professional image. When you plan out your day, putting it down on paper, you can begin to visualize your important tasks and make sure you are working to complete them throughout the day. Heres a worksheet that provides several key words as writing prompts to help people who are stuck in negative thinking. Nothing builds leadership skills as much as leading. If you can, then you can get yourself back on track by focussing on your next step. 3. You should be constantly evaluating where you are in relation to achieving your goals and ambitions. Exceptional time management. She has worked for the "McKinney Courier-Gazette" and her campus newspaper, now freelancing for various clients. Managing security and telecommunications systems. Each person has a unique source of inspiration. For example, as a result of creating and following your personal development plan, you may gain more responsibility for work and open up opportunities for higher pay. by setting a goal, making a plan, and working on it every day, you will see personal development and progress within your career. Strong technical receptionist skills. In your PDP, list the people who can help you. An effective Professional Development Plan (PDP) can increase employee satisfaction and ultimately lead to increased performance. This goal-setting and planning are based on reflection, values, achievements, performances, learning, and awareness within the context of personal relationships, educational development, and career growth. Section 6 Business Etiquette and Ethics. Its the efforts youre making to advance in your work, lifestyle, attitude, physique, and sociability. Whether you use a notebook or your computer, just make sure youre also physically writing down your plan so you can see it every day and hold yourself accountable. Improve your time management skills and productivity in the workplace. For every subject, there are spaces allocated for writing up to three goals, as well as the due date and check boxes for when youve accomplished each of the goals. The HR manager is charged with ensuring that all employee files are kept up-to-date and that those files maintain required employee information. Assign and meet with a mentor on the account executive team. Performance goals also help workers strive for better execution in their work. In contrast, building strong customer relationships earns their loyalty. Personal development is the work you are putting in to transform yourself on a daily basis. People who set up a system to report on their goals weekly achieve 40% more than people who do not. Learn the right way to visualize your ideal future. That doesnt mean you should abandon your goal out of discouragement. When you give time to yourself by focusing on your professional and personal growth, you are better able to achieve your version of success because of personal development. For example, a lack of motivation could hinder your plans to apply for a PhD. Here are a few examples of what these goals can look like: Objective: Start a new job Long-term: Get a good offer and quit your current job. Open yourself up to all the possibilities that would make you truly happy in life. These can be things you need to add to your daily routine as well as things you need to eliminate from it in order to achieve the success in life that you are looking for. . Objectives break your larger personal developments goals into bite-sized pieces so you are able to know where you are headed and check off your progress along the way. Offer guidance for dealing with surprises that occur at the front desk. Does it feel like you lack direction when it comes to your personal progress? Once you assign a due date to each of your short-term goals. Enroll in and complete sales coaching program. Aspiring to make a major purchase in five years time? What will it mean for your personal life, your career, your health, your loved ones? The administrative assistant works for the manager of human resources. Personal development plan (PDP) template - examples These examples are intended to be read alongside the GDC's PDP template document, which is available on our website. A good first impression counts, and as the initial point of human contact for any business, a receptionist needs to . A PDP is a document which outlines how the employer and employee works together to advance the employee's skills and professional goals. When you create a personal development plan, you . It is a well-organized book that you can quickly work through. How can we make your dream vacation a reality? Enroll in classes at the community college over the summer to deepen your knowledge of Access and Excel to better track incoming calls and actions. A.N. This will help you realize you can actually achieve your goals faster and give you the motivation you need to propel yourself forward. Ask yourself questions similar to these to help you develop each part of a SWOT analysis: Write actions that you need to take in order to achieve your goal. What areas do you feel you need improvement? There are spaces allocated for the following: At the bottom of the page there is space for you to write your reflections on the day. At the end of the day, personal development helps you create more positivity and harness the power of positive thoughts, which can transform your life. These are life goals. Section 7 Front Office Communication. What do people ask you to help them with? then check out the Self Planner, which is designed to help you optimize your day, tackle your goals, and live a more fulfilled life, You might want to check out this post for examples of short-term goals, an app to help you master a foreign language, you might want to check out this post for our book recommendations on the topic of personal development, our top choices for the best personal development podcasts, then check out the Self Planner, which is designed to help you optimize your day and live a more fulfilled life, 22 Free Budget Printables to Track Your Familys Expenses, 33 Food Journal & Diary Templates to Track Your Meals, Activities/practices that promote general self-improvement, Activities/practices that are good for the body, Activities/practices that are good for the soul, Juice (fun stuff, such as traveling and celebrations), Health and fitness (meal and workout tracker), Trackers for water, fruit, and vegetable intake, Just for me [a reward or something special that you might enjoy]. They are designed to give an employee a chance to improve and can often be interpreted as a warning that dismissal is a likely outcome if improvement is lacking. Suggest double copies of all documents and phone numbers, and keeping the spare copies in separate filing cabinets. A personal development plan is an action plan designed to improve knowledge and abilities. Your receptionist must know that making enough copies and mailing the correct documents to clients and others must be done correctly and in a timely manner. At the end of the day, personal development helps you create more positivity and, When you give time to yourself by focusing on your professional and personal growth, you are better able to achieve. This makes it easier to focus on specific areas of your life that you want to work on improving. Receptionists must have impeccable customer service skills and knowledge of filing systems, as well as general office skills. Develop and implement a new electronic database that will make retrieval of client contact information faster and easier. Promoting the highest value activities will make a powerful difference in how quickly you achieve them and the goals they relate to. For example, if you wish to pursue a career in academia as a senior lecturer and then a professor, a necessary step to succeeding in this goal is to achieve a PhD. personal leadership plan example means waking up early and investing at least the first two hours of your day in yourself. Develop your skills or increase your knowledge. Make an action plan about how youll make that progress. This self-improvement tool helps you identify what you need to work on to achieve what you want and face the challenges that life throws your way. This is called personal analysis. It's not always easy to live by our core values. Have the right mindset. When using this template, you need to write down your life plans first. Think about setting daily, weekly and monthly goals to create momentum within your personal development plan. You can practice your personal development skills by setting aside time for the important people in your life, performing action exercises that force you to perform at the highest level, and studying growth performances to help ensure you continue to climb the ladder of success. If youre interested in growing your skills at work, try working on your personal skills. You carry a heavy responsibility as the face of the organization. Looking for something that helps track all your personal growth goals on a single page? For more information on our Customer Service and Receptionist Training Workshops in Melbourne, please visit our website ( www.sjaustralia.com.au) or call us on (03) 9654 0999 to speak with one of our friendly consultants. Even if you are at the top of your field, there is always something to learn. Search deep within yourself and identify the things you really want out of life. Whatever it is that hinders you, theres a way to stop it. The first step to creating a career development plan is writing up a self-assessment that takes into consideration your current position and your goals, interests, passions and qualities. Skills needed for a receptionist job. The objectives of personal development are continuous personal growth, increased potential for success, and capitalizing on potential opportunities. Think about it: you are not the same person you were a year ago. Estimated Read Time: 4 minutes. Then, write how your strengths can help you achieve this goal and how you plan to overcome those weaknesses. Personal empowerment is similar to Personal Power, except empowerment is the power you see within yourself, instead of how others view you. Keep your receptionist desk neat and organized. 6. What do you usually avoid doing because you dont think you can? Develop a consistent greeting for answering the phone and train all clerical staff to use it. Some personal development plan examples for work include answering the following questions: Be as specific with your answers as possible. Perform a self-assessment. Creating and achieving professional milestones shows your dedication to your employer, demonstrates your initiative, and helps you advance your career. And after a setback, this is another time to take stock. 1. Select a topic to find the most up to date, practical information and resources produced by our experts to support you in your professional life. By following this easy-to-remember acronym when goal setting, you can improve both your personal and professional life: In order to make progress that you can see and track in your professional life, you need to document a detailed plan of action for your personal development. This simple template helps you find the deeper meaning in what youre doing. The first step is to set yourself goals. assessing current realities. Who is trying to achieve the same goal that may get in your way? Most of the time, what you think about is what you become. The motivations that went into the plan, the learning preferences and the existing skills and experiences are all different. In other words, your goals must aim for a higher standard. It can provide a sense of direction, purposefulness and a feeling of success as you start to fulfil your potential. In this guide, Ill help you understand what personal development means and its importance, what a personal development plan is and why you should make one, and how to write a personal development plan. You will find your true self and, as a result, finally feel truly confident. Myrko Thum lists at least seven areas: There is also a column for the goals you want to achieve, and another for setting deadlines for achieving them. Assess current skills and to develop new ones. This template compartmentalizes your personal development goals into pre-set subjects. Observe how well your receptionist organizes her workspace, as well as work-related documents and numbers. There are no limits except for the limits you place on yourself with your thinking. When considering your goals, you should identify your own strengths, consider areas of weakness you can develop, look at the opportunities available to support you in achieving your goals, and any threats that may hinder you in your progress. But thats why they will be broken down into digestible and manageable smaller goals. SWOT stands for strengths, weaknesses, opportunities, and threats. My signature does not mean that I agree or disagree with this appraisal. There are seven main categories of personal development. Go along and network, stay up to date on the latest knowledge, or even present a paper. A brilliant communicator. Impressive goals provide a framework for career advancement. No: 923 6593 07 | Registered in the UK: 6428976. Conduct a self-assessment. This is called a SWOT analysis. Without them, your goals can get lost in the everyday chaos of life or forgotten completely. Indiana: Example of Performance Standards for a Receptionist, Career Success for Newbies: Setting Performance Goals for Newbies Pursuing Career Success. Developing an ever-widening circle of contacts, seeking to learn more, and growing financially increases the number of doors that others will leave open for you to step into. Step 1: Clear out Your Vision. Next, if you want to be more productive, overcome decision fatigue, and focus on what matters most, then check out the Self Planner, which is designed to help you optimize your day and live a more fulfilled life. Your employee development plan should address those requirements first and foremost. From answering phones to discussing problems with customers, receptionists are often the first person a customer speaks with when contacting a company. Did you know you can make your dreams and aspirations a reality by focusing on your own individual, In this guide, Ill help you understand what personal development means and its importance, what a. Encourage a positive attitude towards work throughout life. Table 5 shows a completed table of timelines, career goals, and skills and experience. Receptionists do not have a typical office job; they must deal with people while keeping track of important paperwork and appointments. The Golden Hour Rule steers the trajectory of your day. Self-improvement is an inner transformation. Develop your value compass. Our range of over 180 online courses are fully accredited, trusted by more than 2 million learners and ideal for training you and your team. You can show that you are a professional by doing your job to the best of your ability. First, you must have the right mindset when approaching tasks or opportunities. Whether competing for an internal promotion or pursuing a job elsewhere, it is helpful to tout achievements that demonstrate motivation, drive and a commitment to excellence. People who write their goals and have a clear plan are 30% more likely to achieve their goals. Here are some of the most common common Receptionist skills required for many job postings by companies seeking Receptionists. As the Content Production Manager and Construction Specialist for High Speed Training, Katie Martinelli uses her experience in Health & Safety to provide guidance and best practice for people across a range of disciplines. If youre looking for a minimalist template for your personal development plan, you might want to try this one from Myrko Thum. 2. In a broader sense, the process of creating an action plan based on your values, awareness, reflection, goal-setting and planning as part of your career, education or self-improvement sum up into a . at industry conferences or hold your own conference. Seeing how far you have come and how your hard work is paying off will give you a boost of confidence and provide a sense of accomplishment. Currently she is a dean of students at a large, public university. Set specific goals that will need to be achieved to reach your final objectives. Appear alert and approachable. Write a list of the top 10 most important goals you would like to achieve. Coming with excellent customer service skills, follow-through skills and proven ability to take high volume calls on multiple phone lines in a calm and professional manner. Pike earned her associate's degree in mass communications and journalism from Collin College. A personal development plan is a guideline for your life and your future success. Both are entered through a process of internal analysis, reflection, and questioning.10 In the same way that the learner uses this step to take responsibility for any change in knowledge base, in personal development the individual gives authority for the changes . Connect to your higher self. You can come up with ways to help your receptionist make organization easier and faster without jeopardizing quality of work. Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for a receptionist. When you create a personal development plan, you start to define the kind of person you want to be, skills you want to have, and accomplishments you want to achieve. Collaboration refers to the ability to work well with others. Youll have the opportunity to identify areas in your life that need improvement. Keeping paperwork, phone numbers and important documents organized and readily available helps keep a business or company running smoothly. This personal development plan template works because it takes the guesswork out of goal setting. This will reignite your sense of purpose and help you regain control, which is integral to making progress. Implementing performance goals for your receptionist helps her understand what you want from her as an employee. From the moment you wake until the moment you close your eyes at the end of the day, everything you experience plays a factor in your development. What you want could be related to improving the quality of your life, becoming a better version of who you are, or reaching greater heights in your chosen profession or your personal relationships.