The developer provided this information and may update it over time. Google Fiber outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. When major Internet outage events occur, ThousandEyes Internet experts create in-depth outage analyses to help you understand exactly what's happened in each case. "A city's high-speed broadband infrastructure will be as important in this century as roads and bridges were in the last century," said Mayor Jeffrey Hall of Alexandria. It's advertised on their website that you can "Watch TV, anywhere." Business phone services and conferencing services can be adjusted to the size and needs of your business. All information these cookies collect is aggregated and therefore anonymous. LUBBOCK, TX At Vexus, we serve both residential and business customers in LUBBOCK and surrounding areas with Fiber-Optic Internet, Digital TV and Phone Service, all delivered over a pure fiber network. If the problem persists one can directly report any outages. Please fill out the following fields with your contact information: Please select the type of Vexus service that you are currently experiencing service issues with: Please let us know where you are experiencing service trouble. The most frequently affected cities were: Austin. If you can get fiber, it is usually the best option for most people due to fast speeds and low lag. With a 100% pure fiber connection brought directly to your home, the reliability and stability is unmatched. Their services focus on fiber-optic technology, setting them apart from DSL and cable providers in the area. With speeds up to 1 Gbps, businesses can enjoy much faster uploading and downloading than with other area providers. Internet down in Amarillo 79104, Denise 1 month ago Please note, for your security account changes will not be made through this form. Contact Information outages six months later. | Change Settings. Vexus TV is a streaming TV service available exclusively to Vexus Fiber High-speed Data customers. Make the switch to Vexus and discover different. Activities such as working from home, online learning and multiple video streams mean residents need a network that delivers lightning-fast upload and download speeds. Now that Vexus has taken over the outages continue. 79606 Abilene I have no phone service. We lost Internet about 2 weeks ago and it was out all night. Blazing-Fast Fiber Internet will keep your home or business running at the speed of light. Headquartered in Texas, NTS Communications is an established ISP that serves communities throughout Texas, Louisiana, New Mexico, Oklahoma, and Mississippi. EVANSVILLE, Ind.-- ( BUSINESS WIRE )--Metronet, the nation's largest independently owned, 100 percent fiber optic network provider, today announced . Click the Chat Now button on the bottom right of your screen to get started! Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. In many ways, the Internet has become the new enterprise backbone. I enjoyed dropping off their equipment last week, just awful service and customer support. This is The Internet Report, where we uncover what's working and what's breaking on the Internetand why. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. Vexus caters to more mid-sized cities like Pineville, and that's why I see their business model being very successful. Residents and businesses that are interested in Vexus Fiber services can visit connect.vexusfiber.com to express interest and receive updates on construction. We are the only provider in our service areas to deliver fiber-to-the-user (FTTU) technology over a true a fiber network. 2023 Cisco Systems, Inc. All rights reserved. Gain a global view of network outages across ISP, public cloud and edge service networks. Press J to jump to the feed. Get help with Vexus Fiber customer service for new and existing customers. Internet down Amarillo 79102, Johnathan C. 1 month ago If the problem persists one can directly report any outages. Can you give me an estimate of when it should be restored? This is going on one month now. High-speed fiber-optic Internet is the specialty at NTS, and its not widely available through other Internet service providers. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. 79106 Amarillo Internet down again, 3 times in less than 6 months, juan 1 month ago Our local support team is here to help. Need help with your Vexus Service? The most frequently affected cities were: Houston, Austin, San Marcos, There were a total of 3 outages at Vexus. Adri 1 month ago (The zip code for the address where you receive your service.) https://www.vexusfiber.com/residential/about-vexus/internet-privacy-statement/. Little to no internet. About VexusVexus is a leading provider of fiber-based communications solutions for both residential and business customers acrossTexas, Louisiana and New Mexico. They seem to be oversold, it's not functional when busy at night. Thanks to Vexus I can no longer worry about missing channels or outages preventing me from watching local news or my favorite network shows. Others have complained about their live TV options. I have called and their phone number isnt working. Bobby Walker 1 month ago Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. Keep it clean! Service was up and running for like 30mins and now down again, Hoss 1 month ago ", "We welcome the addition of Vexus Fiber into Central Louisiana," said Mayor Clarence Fields of Pineville. Data privacy and security practices may vary based on your use, region, and age. Join. For Construction Information Click Here. Vexus tech support has been very slow to respond and their network guys never get back to you as I was told. These cookies enable the website to provide enhanced functionality and personalization. Amarillo 79107 Not in Abilene but do yall have great speeds in the morning/afternoon (900+) and then complete trash (5 mbps) in the evening? NTS does not have any bandwidth caps or limits, which means no surprise overage fees for large families or those who use the Internet a lot. I have sent many tracerts and ping plots to them over the last year, they no longer communicate with me after the initial outage reports. About this app. FOR THOSE ASKING ABOUT OUTAGE CREDITS: You can go to their website and apply to get money off of your bill for the service you didnt receive these past few days. Get FIRST MONTH FREE! Services also include a robust HD Video platform, Voice, TeleCloud services, and more. . My dog chewed through our wifi chord 3 times and each time vexus employees took such good care of us without complaint and within the same day. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. Press question mark to learn the rest of the keyboard shortcuts. CHAT Get help with Vexus Fiber customer service for new and existing customers. We are proud to announce thatNTS Communications has become. LUBBOCK, Texas, May 17, 2021 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, announced that it is bringing its 100% fiber-to-the-home network to the city of Tyler,. Yeah, it's been down for me since right before 9pm. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause. Residential Business. We are proud to announce thatNTS Communications has become. 140. Theyre faster and cheaper than suddenlink or whatever they call themselves this month. Learn more. You can use this map to quickly understand if an ongoing outage in a network or application provider you rely on is the source of an issue you are experiencing. At Vexus, we keep our customers connected at home with a phone service that comes with the most popular calling features. They have a very large problem and instead of fixing it, they keep expanding into other areas making everything worse. But I think . This is why your speed tests they have you run look fast as they default to their server over fiber. Change the speed test server to just about anywhere else and watch what happens3mbps download speeds and 300mbps uploads are common with pings in the 60 to 100ms range. Anywhere, in your house, yes. Get 100% fiber internet that's as good as gold. Nolon W. 1 month ago Our phone service delivers crystal-clear clarity to keep your business connected. from 8 AM - 9 PM ET. "Demands on bandwidth are high in homes today. Pulse Update Ep. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. This kit includes some of our most popular Internet outage resources to help you prepare your team against unexpected outages. If you are currently experiencing an issue with your Vexus Service, please fill out the form below to report a trouble ticket online. Contact us by filling out the form below. Vexus Fiber will fully fund the network providing residents and businesses with symmetrical multi-gigabit speed internet service. Would that be a bad idea? Their customer service is fantastic!! These cookies do not store any personally identifiable information. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. We are proud to announce thatNTS Communications has become, Crystal-Clear Connections to keep you Connected to Friends and Family. ThousandEyes Internet experts analyze the current state of global Internet health, noteworthy outages and more. Bump. arrow_forward. Read the FAQ to get more detailed information on how we report outages and where this data comes from. Our local support team is here to help. For immediate attention, or if your services are completely down, please call our local Technical Support team at 800-658-2101 anytime 24/7/365. The Network is All 100% Operational at this time. Outage diagram from Vexus. Sign up for our newsletter. In this eBook, we will explain the various protocols and services that work together to create an Internet that is efficient and resilient for all. I highly recommend these guys and there services. Cant load basic pages on weather apps or news 75702 Tyler Texas. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. Because we respect your right to privacy, you can choose not to allow some types of cookies. Internet speeds and service extremely low. Should never have switched to Vexus.Amarillo 79106, MATTHEW 3 weeks ago Another high-speed option is fiber-optic access, which goes all the way up to 10 Gbps. At Vexus, we serveboth residential and business customers in LUBBOCK and surrounding areaswith Fiber-Optic Internet, Digital TV andPhone Service, all delivered over a pure fiber network. Yes, very slow at night. When typing in this field, a list of search results will appear and be automatically updated as you type. The information does not usually directly identify you, but it can give you a more personalized web experience. The Internet Outages Map surfaces outage events across 75+ of the top SaaS applications as well as major consumer applications based on telemetry collected from thousands of global vantage points connecting to these applications. Cookies allow us to optimise your use of our website. LUBBOCK, Texas, Feb. 25, 2022 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, Louisiana and New Mexico announced it is bringing its 100% fiber-to-the-home network to the cities of Alexandria and Pineville. Up till last night Id not had any issues with it. That's ridiculous! Moderators Moderator list hidden. Whatever it is, it's all over the state. The most frequently affected cities were: Lubbock, Abilene, Dallas, Amarillo, There were a total of 4 outages at Vexus. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. By continuing to use our website, you acknowledge the use of cookies. Create an account to follow your favorite communities and start taking part in conversations. BY PHONE New and existing customers, please call or text 800-658-2150. Vexus Fiber currently operates fiber-to-the-home networks in Lubbock, Amarillo, Wichita Falls, Abilene and surrounding areas in Texas, as well as Hammond, Covington and Mandeville areas in Louisiana. Two people were killed before the gunman was shot and killed by an armed bystander. Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. The company is also building new networks in Lake Charles, Louisiana; Tyler, the Rio Grande Valley and San Angelo, Texas; and Albuquerque and Santa Fe, New Mexico. 50: Understanding the Microsoft Outage That Impacted Azure, Outlook, Teams & More, Ep. Their technicians did a super job helping me install the app and getting me set up. Watch the latest episode here. Vexus plans to bring both multi-gigabit speeds and great local customer service to the region.". Please read our Privacy Statement and Website Privacy Statement for more information on how we use cookies. I've been waiting for 3 weeks for management to return my callSO SO many issues with the cable, representatives not writing the correct work orders, technicians disconnecting wrong equipmentmy bill went instead of down like I was told. About Vexus: Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana, and New Mexico. Please download the latest version of Chrome, Firefox or Microsoft Edge. We are pleased to partner with Vexus Fiber to bring this vital service to the citizens of the Louisiana Central region," said Larkin Simpson, Executive Vice President of Louisiana Central, the regional economic development organization. Today is the third anniversary of the livestreamed attempted mass shooting at the West Freeway Church of Christ in White Settlement, a suburb of Fort Worth, Texas. Get more from your internet. Digital television programming at NTS Communications is comparable to what youll find at other providers. Feel free to ask questions, talk about experiences, etc. "With Vexus, residents can now enjoy high-tech internet with the same reliability and speed enjoyed by those in large metro areas.". Keeping in touch has never been this easy! Vexus Fiber offers Fiber Internet to Communities in Texas and Louisiana. Business customers receive dedicated Web access, rather than sharing bandwidth with other customers, guaranteeing speed and reliability. Twice in 2 weeks and no communication about the service being down again. A+ operation all around. Have been streaming all night no problem. Outage map Vexus. Our local support team is here to help. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. 2. Make payments, return equipment, and more at one of our stores. As a technology leader in the. Boils down to what price you can get it at. 01/23/2023. 2023 Google. We have a tech come out last week that was sure the problem was addressed on our EMS. High latency lots of buffering. Google Fiber. 51: The Microsoft Outlook Outage, Explained, Ep. Amazing features include: Cloud DVR - With 500 hours of recordings * 5 Simultaneous streams. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Fiber Internet Phone Streaming Metronet Blog Help Center Contact Us. As a technology leader in the industry,. Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. Network Map | Vexus Residential Internet Assistance Check Email Help Pay My Bill Call or Text 800-658-2150 Data Carrier Solutions Network Map Partners About Vexus DISCOVER DIFFERENT Our Difference TEXAS & LOUISIANA Questions? Network outages are events with 100% packet loss in the same AS during a period of time, and where there is a certain level of impact on the infrastructure, sensors and services. Network outages and application outages are algorithmically detected based on billions of measurements to hundreds of apps and services crossing thousands of Internet Service Providers each day. How to check for a service outage in your area - Google Fiber Community. TYLER, Texas (KLTV) - A leading Texas and Louisiana fiber service provider has plans to expand to Tyler. It's been over a year since then, and broadband customers are told they'll soon have another option with Vexus Fiber announcing plans for a 100% fiber network in Lake Charles, Westlake and Sulphur. In addition to fiber-optic Internet, NTS offers digital television packages and home phone service. If you are currently experiencing troubles with your service. For more information on the information we collect and how we use it see the Website Privacy Statement. Vexus TV is a streaming TV service available exclusively to Vexus Fiber High-speed Data customers. I appreciate it! Still down in Lubbock, 79414. Nothing compares to the 100% fiber internet speeds delivered directly to your home. Bobby Walker 1 month ago Is fine for me over by Tradewind. Internet has been god awful slow all day 79015 canyon, Alan Gomez 3 weeks ago Need help with your Vexus Service? Be nice! Has been slow for about a month now. The reliability has been on par with other services in the area. We offer the most popular channels and affordable TV packages. For more information, please visitvexusfiber.com. Vexus Fiber Maps. Vexus Fiber down for 24 hours in Abilene, anyone else having issues? internet down cant run our business lubbock texas zip code 79412, Jeremy Stone 1 month ago It is common for some problems to be reported throughout the day. Our local support team is here to help. Our local cable provider was taken over by Vexus last year which made perfect sense for me to choose Vexus for my service. As a technology leader in the industry, Vexus Fiber offers an extensive range of internet connectivity over a true fiber-to-the-premise network. Great company and great people. Internet has been out since around 12pm 79107 Amarillo, Sucatash 2 weeks ago Order Now Sign Up: 877-407-3224 My Account. It also operates Vexus Fiber in Texas and Louisiana, deploying a high-quality fiber network that passes more than 70,000 homes and businesses. Stay updated on the latest products and services anytime, anywhere. Are you currently experiencing problems or is the service down, Let others know about your problems with Vexus: Write comment, Robert 5 days ago 62. r/FortWorth. Connor 1 month ago Press question mark to learn the rest of the keyboard shortcuts. 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Assure network performance and web app experience from employee devices, See how every network and service impact your enterprise digital experience, Understand how service provider outages impact the applications and networks your business relies on, Digital experience solutions for your apps, people and infrastructure, Deliver uncompromised user experience from application to WAN to remote workspace, Deliver your applications and services without any disruptions, Gain unmatched visibility across the applications and networks that power hybrid work, Ensure optimized digital experiences across your Cisco solutions, Musings on all things Internet and Cloud Intelligence, Learn what's working, and what's breaking on the Internet in this weekly video podcast, Your hub for data-driven insights into the state of Cloud, SaaS and the Internet, Browse through our library of White Papers, Case Studies, eBooks, Infographics, Webinars and more to learn more about ThousandEyes and Digital Experience Monitoring, Attend a Live Demonstration of the ThousandEyes Platform. Most outage messages come from: + . that's not a business they're really set up for. ", This expansion is financed through existing Vexus Fiber investors, Pamlico Capital and Oak Hill Capital, who have agreed to invest additional equity as part of their ongoing commitment to Vexus' growth and the communities they serve. Vexus Fiber Contact:Kyle Alcorn 573-481-2732, Pamlico Contact: Stuart Christhilf 704-404-7150, Oak Hill Contact: Dawn Dover 917-349-5621, Cision Distribution 888-776-0942 This service is currently only available in Texas and Louisiana. To Report Trouble With Your Vexus Services, Click Here. Please tell us a little bit about the service issue(s) you are currently experiencing: We are proud to announce thatNTS Communications has become. If youre looking for fiber-optic Internet, phone, or television service in Texas and the surrounding areas, NTS is a provider to consider. Regulatory. The mission at Vexus is simple; to strive to be the premier Internet and application provider in West Texas & Southeastern Louisiana with next generation engineering and customer care. We live and work in the towns we serve andour support representatives are located right here in Texas. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. Created Jul 11, 2021 61 Members 1 Online r/VexusFiber Rules 1. Connection on WiFi is 73 Mbps in the day and < 1 Mbps in the evening. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They may be set by us or by third party providers whose services we have added to our pages. Vexus Fiber will fund a network that will provide symmetrical multi-gigabit speed internet service that will deliver lightning-fast upload and download speeds that will give residents the. Joe Kenneally 1 month ago Glad Im not the only one. The Vexus fiber availability map shows where fiber has been made available to customers. "Vexus Fiber continues to demonstrate there is extensive demand for a new alternative broadband provider as evidenced by its accelerating 25% organic growth rate," said Art Roselle of Pamlico Capital. Click here to find the store nearest you. Assistance via call can be received if the internet connection goes offline. Today no connection. This is going on one month now. Create an account to follow your favorite communities and start taking part in conversations. From identifying the root cause to assessing the scope of an impact, the following resources will help you better understand the various ways the Interneta best-effort networkcan go sideways. 28 days ago. Need help with your Vexus Service? No politics 3. Vexus has been amazing. If you do not allow these cookies, you will experience less targeted advertising. New and existing customers, please call or text800-658-2150. Vexus Fiber began construction on a $50 million, 100 percent fiber optics network last week. When terminal nodes are identified in provider networks, or when application servers fail to respond as expected, their locations are visualized on the global map above in near real time, so you can always have an at-a-glance understanding of outages in the regions you care about.