Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Excellent base salary in comparison to other builders. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. There are also lots of additional benefits on offer and they stand by the core values of the company. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. External examining is a key feature of the UK higher education system. By clicking Accept, you consent to the use of ALL the cookies. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. Farringdon, England 18 d. 26K Per Year (Employer Est.) You can register for an account if youre the named person on your MTVH tenancy agreement. About our cookies and how to manage them. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. There's free coffee and four types of teas! Their management style and the culture they have created is like something out of the 1970s. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Metropolitan Thames Valley. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp , but rather staff support each other to make things right. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Let us know if any of the information we have about you has changed so that we know the best way to contact you. I have had very supportive managers who have encouraged my career progression. Unclaimed. ", "The thing I like most about this software is it's extremely easy to use.". Hotjar sets this cookie to identify a new users first session. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Hotjar sets this cookie to identify a new users first session. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. In the years that followed, MHT's workforce . Often mistakes are covered up and rules are rewritten without consistency. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: Junior Ruby Developer at Metropolitan Thames Valley 0 . Sign up your company today and we'll give you 5 free reference requests per month. This site is protected by reCAPTCHA and the Google Privacy Policy According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Clean working place and nice environment YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If weve sent you an invitation letter or email, your invitation code will be in it. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. This site is protected by reCAPTCHA and the Google Privacy Policy Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Really understaffed - non stop calls You can still pay your rent, request repairs and make enquiries. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Head of Customer Services. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. There is no blame culture, but rather staff support each other to make things right. But if you request a communal repair, you dont need to be there when its being fixed. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. We use cookies on our website. Technology and Software Support. I've always felt if I have an idea I can put it into practice quite quickly. The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Salary information comes from 1,909 data . We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Metropolitan Thames Valley works across housing, health, social care and education. A lot of passing the buck goes on See jobs Follow. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. | MTVH is one of the UK's largest housing associations. You can have some really difficult calls and off days aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. The staff are lovely and I have met many wonderful people. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. By accepting, you agree to our use of cookies. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Seems customer service focused at first but comes down to targets and stats 22 Metropolitan Thames Valley reviews. We use cookies on our website. This website uses cookies to improve your experience while you navigate through the website. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . However you may visit Cookie Settings to provide a controlled consent. Some team leaders are very knowledgable and helpful, Lack of diversity I've loved my time here. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Unclaimed. This website uses cookies to improve your experience while you navigate through the website. You ring for repairs no response, no response to complaints and promises are never kept. By clicking Accept, you consent to the use of ALL the cookies. A free inside look at company reviews and salaries posted anonymously by employees. We work together to create great places for people to live. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Jobs. TVH has such a light, friendly and open atmosphere; making it a great place to work. , but rather staff support each other to make things right. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. But opting out of some of these cookies may have an effect on your browsing experience. It's a really good place to work if you like getting things done. Get notified about new Internal Recruiter jobs in United Kingdom. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Anonymous Employee in London, England. Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. great ambition and staff team are dedicated, good approach to flexible working. It is mandatory to procure user consent prior to running these cookies on your website. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Job work-life balance Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Fill in the repairs enquiry form. TVH was a charity and now it's all out for profit since they became MTVH. This category only includes cookies that ensures basic functionalities and security features of the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Some team leaders are very knowledgable and helpful, Lack of diversity I've loved my time here. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. Police service for the Thames Valley area; report a crime, get advice and find out about us. This makes them easy to keep track of and to see which candidates we still need references from. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Good chance to develop communication skills in all forms. You also have the option to opt-out of these cookies. People are fab to work with, committed and full of ideas for the future. Positive Experience. Do you have what it takes to be one of them? A really good range of calls Enjoy resolving queries at first point The pattern element in the name contains the unique identity number of the account or website it relates to. Really understaffed - non stop calls colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. We're always looking to innovate and do things differently. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Make a secure payment when it's convenient for you and check your balance 24 hours a day. Forgotten your password? Poor commission structure. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. We also use third-party cookies that help us analyze and understand how you use this website. All our reference requests and completed references can be accessed on one website, making the process more efficient and organised. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If youre not satisfied with our response, you can make a formal complaint. No integrity - avoid or get out while you can. This category only includes cookies that ensures basic functionalities and security features of the website. 1. They are not authored by Glassdoor. and Terms of Service apply. Verify your email to use filters. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. However you may visit Cookie Settings to provide a controlled consent. These cookies will be stored in your browser only with your consent. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. It's a really good place to work if you like getting things done. You can unsubscribe from these emails at any time. Metropolitan Thames Valley | 8,500 followers on LinkedIn. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. - We're always looking to innovate and do things differently. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? Click the link in the email we sent to to verify your email address and activate your job alert. The Met has launched a hotline to report corrupt and abusive police officers and staff. This can show up occasionally, including when major corporate projects are being delivered. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Metropolitan Thames Valley works across housing, health, social care and education. Find . I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. About our cookies and how to manage them. Friendly customer service staff We believe everyone should have a decent home and the chance to live well. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. These cookies track visitors across websites and collect information to provide customized ads. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. and Terms of Service apply. This is a True/False flag set by the cookie. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. Join us on our mission to make life safer for over 9 million Londoners. Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them Enjoyable when u have nice tenants and leaseholders By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Copyright 2023 Metropolitan Thames Valley Housing. Youll need your mobile phone and your unique invitation code. They also talk down at customer service staff as if we are beneath them Verify your email to use filters. It's a nice, modern office environment, staff benefits are good. No one is allowed to disclose the new head office address in Farringdon. Salary: 30,000 - 40,000/annum. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) Poor leadership, housing stick in poor repair. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Under 16 year olds will be transferred from spring 2022. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . They have work to do but they are are good company and will get there. . This rating has improved by 7% over the last 12 months. A really good range of calls Enjoyable when u have nice tenants and leaseholders Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die Featured job. You can unsubscribe from these emails at any time. Enjoy resolving queries at first point We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. See what employees say it's like to work at Metropolitan Thames Valley. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. People are at the heart of everything we do, and that includes our own people too. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. News; Report a crime online. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. This website uses cookies to improve your experience while you navigate through the website. The staff are lovely and I have met many wonderful people. It's a really good place to work if you like getting things done. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. Theyll let you know if another visit is needed. By accepting, you agree to our use of cookies. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Sep 2004 - Nov 20073 years 3 months. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. There is no blame culture, but rather staff support each other to make things right. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Year-long community programme launches to meet local needs of Clapham Park residents. 4. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Necessary cookies are absolutely essential for the website to function properly. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. We're always looking to innovate and do things differently. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. 24 Metropolitan Thames Valley reviews. and Terms of Service apply. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. This rating has improved by 3% over the last 12 months. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Find out more about salaries and benefits at Metropolitan Thames Valley. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. However you may visit Cookie Settings to provide a controlled consent. No call is the same A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Undervalued by managment This employer has not claimed their Employer Profile and is missing out on connecting with our community.