Set your own schedule to work around your life. Single Sign On. Yes! Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Independent Contractors are responsible for expenses and control their profit and loss. Learn more about how Liveops virtual contact center solutions can scale your business. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Love the flexibility of the jobs, but wish training was paid. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Here's everything you need to succeed with Okta. Support. As an agent with Liveops, you are a self-employed independent contractor, not an employee. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Knowledge Base. Come on board! We'd have had to build out a lot of infrastructure. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Director of Customer Care, healthcare organization. Help patients get the most out of treatment plans. The cons are being able to work in your own home. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Remember me. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Login - LiveOps Inc. Not everyone will be as precious with your business as you are. I like feeling like Im helping people all from the comfort of home. Earning potential. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Earning potential. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Best of Antivirus Software. Thats up to you. Keep in mind, the more you service, the higher your earning potential! Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Enjoy the freedom and flexibility of being your own boss. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Login here. Grow your home business through Liveops client network, working with the brands you know and love. You may also receive performance-based pay or other incentives. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. fits your experience, personality, and preferences the best? Or you do, but sit & sit with few to no calls? Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Now we can focus on making sure IT is partnered with the business in everything they do.. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Want to become a Liveops agent? Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Copyright 2023 Liveops, Inc. All rights reserved. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. To find out more, read our Privacy Policy and Cookie Policy. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Intelligent Reach out to us. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Love the flexibility of the jobs, but wish training was paid. Facilitating collaboration and communication with the best available solutions was another key goal. Quickly assessing customer needs and providing sound solutions. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Norton 360 with LifeLock helps keep your digital life safer. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Liveops SWA Array Overview This app integration supports Single Sign-On. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. You can also manage cookies in your browser settings. Get Directions You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Remote work is undeniably popular and LiveOps offers that. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Be a superhero sales agent with great earning potential. Still have questions? Submit ticket. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Passwordless. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. TMCF is the nation's largest organization exclusively representing the Black College Community. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Apply now and a member of our team will work quickly to review your application and provide next steps. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Users verify their identity by . After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. If you are looking for Liveops Agent Portal Okta? You can also manage cookies in your browser settings. Want to become a Liveops agent? And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. It changed what we focus on as IT, he says. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. But what good is making your own schedule if you cant get a schedule? The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. About Liveops Employee benefits & perks. Freedom. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. process. Independent Contractor management Ditch the paperwork and endless manual tasks. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Hello, Liveops. They love it because it does what it's supposed to do.. Flexibility. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Support staff employees are great and work hard to keep us busy and motivated. HSA and PPO Options National and Local Networks Retirement. Forgot password? Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Are you an employee? We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. We use cookies to improve your experience on our website. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. See Capabilities for more details. Connect and protect your employees, contractors, and business partners with Identity-powered security. Well learn about your business and help guide the best solutions based on your needs. Onboarding employees has become much more efficient. Then Liveops is looking for you! But, the site does not guarantee that youll take calls during those hours. Pros. To have an identity management solution that wasn't cloud-based really wouldn't work for us. You don't necessarily have calls every . We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Liveops exists to improve people's lives, and . Live Nation currently has about 15,000 internal employees using some 250-plus applications. Password Remember me Or, sign in using: Everyone else we spoke to claimed they were cloud-based but they weren't. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Unlimited Flex Vacation New Parent Leave Protection. Earning potential. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. The typical military family moves every two or three years. When I started it, my team said, Youre crazy. Earning potential. To find out more, read our Privacy Policy and Cookie Policy. Avoid Recruiting Scams Collaboration tools are a huge part of us being successful, says Myers. management. View our background requirements here. This means you can choose when, where, and how often to work! Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. With Okta we're able to quickly deploy tools to new employees. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Our Offices. When someone leaves, they're deactivated. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Want to give someone something unique this holiday season? Join the revolution of the modern contact center! Health, Dental & Vision. . Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Apr 04, 22 (Updated: Sep 19, 22) Copyright 2023 Liveops, Inc. All rights reserved. Forgot password? GROW YOUR BUSINESS Learn about Liveops Enterprise Solutions Click Here . Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Please update your browser to the latest version on or before July 31, 2020. Liveops is a legitimate company. Agent Sign-In. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. A wide array of jobs -- many of them well-paid -- don't require a degree.. Login to know the status of the ticket. This means you can choose when, where, and how often to work! Sign an Independent Contractor Agreement. Which equals no money! And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. See all features. Also the hiring process is long and it's unpaid. This means you can choose when, where, and how often to work! I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. By Veronicas pandemic story is unfortunately all too common. To accept cookies continue browsing as normal. Copyright 2023 Okta. The freedom of an entrepreneur. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. We understand the complex nature of managing independent contractors. I still love it., You make your own schedule. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud.