I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. The BBC is not responsible for the content of external sites. Dudley Russell County Hospital We are continuing to monitor progress against these. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. We were confident that these could be achieved quickly.Key findings related to the following: Published Our hospital brings together high-tech state-of-the-art technology for improved For more information on ratings, please visit medicare.gov. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Some people told us they would like more variety. Who has Care Opinion told about this story? Rowley Regis, Published Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. nhs.uk There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. Follow BBC West Midlands on Facebook, Twitter and Instagram. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. Patient Experience Team. Our mission is simple: Being the best because, we care. Some patients with suspected sepsis were still not being identified or managed appropriately. We received information from the trust and other bodies monitoring the trust. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. I'm feeling more optimistic about my treatment. Our rating of effective was good overall. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. we have taken enforcement action. It is great to hear that you received excellent care and treatment in Maternity Department. In fact, we're the only hospital in Broward Requires improvement The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. Stourbridge, Our rating of well led was requires improvement overall. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Have you experienced something like this, here or elsewhere? The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. The Use of CT Coronary Angiography and CT Fractional Flow Russells Hall Hospital 3 years ago. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Russell Medical became a part of UAB Health System in January, 2020. Russells Hall Hospital 5 years ago. Pensnett Road, Dudley, West Midlands, DY1 2HQ. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Patient Experience Team. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. There are no community services for inpatients or children and young people. The improvements required by the trust were within the grasp of the trust and its leaders. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Bus operators. Risks within the emergency department were not always identified and escalated appropriately. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published This review has been completed in response to the trust confirming that they were now compliant with this standard. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Read about our approach to external linking. the service isn't performing as well as it should and we have told the service how it must improve. At conservative gathering, Trump is still the favourite. All the best and take care. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. So many thanks to All the staff on A2, best wishes take care and stay safe. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Menu Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. West Bromwich, In 2011/12 33,000 ambulances turned up at our Emergency Department. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. We are continuing to monitor progress against these. You can search by name or top speciality. I wouldnt hesitate to re commended Russells Hall to give birth in. Covid-19 Release of Information Call Line: 256-215-7461 []. Mill House Coffee is []. What's the least amount of exercise we can get away with? The care I received from start to finish was exceptional. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. People could not always access services when they needed. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. We found that arrangements were in place to ensure that medicines were managed safely. All the best and take care. For Covid-19 Test Results or Patient Portal registration please call the number below. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. With his familys legacy gift, this vision will become a reality, said Peace. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to Even the food was great! AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. 1 April 2021. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Can Nigeria's election result be overturned? The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Thank you so much to everyone that day. Staff were still not always using clinical judgement alongside NEWS scoring criteria. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. I'm so glad we've chosen Russells Hall as our hospital to give birth in. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. [Very happy with 'Staff attitude'] The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. There was insufficient senior medical and specialist oversight and in reach to the department. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. We are carrying out a review of quality at Russells Hall Hospital. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. I recently came into hospital on the day surgery unit for a SLNB and biopsy. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Allied health professionals made up the largest group of staff required for imaging services. Address We are centrally Dudley I was then asked to sit in an isolated area, which was not a problem. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. UK Affiliated Hospitals We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. We are currently in the Yellow category for Visitor Risk Level. Acute Medicine Department - The Dudley Group NHS Foundation Tickets cost 3 and the journey takes 5 min. Let us know if this is OK. Well use a cookie to save your choice. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. This affected the safety and management of patients. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. 111 service advised me all the information I had given them about my symptoms etc. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. (01384) 456111, Provided and run by: Any other browser may experience partial or no support. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them 30 July 2013, We found that people received care that met their needs. Staff were not always using clinical judgement alongside NEWS scoring criteria. AEC is part of the Same Day Emergency Care (SDEC). Dudley to Russells Hall Hospital We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Care records were not always written and managed in a way that kept patients safe. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Clinical observations were not undertaken in a consistent manner. We are pleased to hear that you were impressed with the care and treatment you received with us. Most staff were complimentary and shared examples of how they were supported by their managers and teams. Change my preferences skip navigation Health Education England will join us in April 2023. Work on hospital's new two-storey building ongoing Also thank you to the lovely staff of russells hall A&E. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. I'm OK with analytics cookies. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. There were areas of poor practice where the trust needs to make improvements. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. Patient Experience Team. We saw and were told that staff were responsive and provided people with appropriate support. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. to Russells Hall Hospital Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection.